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EPTDA Leadership Academy | Session 2
21 June 2021, 13:00 — 14:00
Practical strategies and tools for approaching difficult conversations
This 2-hour interactive webinar-workshop, offers real-world strategies, tools and tips for tackling difficult conversations with others. Together we’ll look at what makes difficult conversations difficult, the hidden dangers of attractive assumptions, and how to reframe our self-talk. You’ll also work with your peers to explore how you can ensure psychological safety in your workplace and ensure the presence of TRUE behaviors when in your interactions with others.
By the end of the 2 hours, you’ll have deepened your awareness and understanding, acquired practical tools and have developed simple strategies to do difficult discussion well.